SPS provides independent property compliance and risk reporting for letting agents and landlords across Swansea, Newport, Cardiff and South Wales. Our reports are structured to be defensible - produced to withstand scrutiny from local authorities, housing ombudsmen and courts.
Property compliance has changed profoundly. Damp and mould is no longer a maintenance issue - it is a legal liability. Awaab's Law imposes strict timescales on social landlords, and the direction of travel is clear: the private sector is next. A landlord who cannot produce independent documentation of their response is exposed.
For letting agents, the risk is compounding. You are the professional in the chain. If a landlord you represent fails to act on a reported issue, and that failure is disputed, your file will be examined. An independent SPS report - on file, dated, structured - is the difference between a clear record and an indefensible position.
HMO licensing enforcement is intensifying across Wales. Local authorities are resourced to inspect, to prosecute, and to impose civil penalties. Unlicensed HMOs and non-compliant properties are not an administrative inconvenience - they are a financial and reputational risk that can end a letting business.
SPS exists to give landlords and agents the documentation they need, produced by someone who has no interest in the outcome except accuracy.
Enacted following the death of two-year-old Awaab Ishak from prolonged mould exposure, this legislation imposes fixed timescales for investigating and remediating damp and mould. SPS damp reports are structured to evidence a landlord's compliance with these requirements.
Any property in Wales occupied by five or more people forming two or more households requires a mandatory HMO licence. Operating without one carries unlimited fines and rent repayment orders. SPS pre-licensing readiness inspections identify gaps before formal assessment.
Under the Renting Homes (Wales) Act 2016, all Welsh landlords must ensure their properties are fit for human habitation at the start of and throughout the occupation. SPS condition reports and risk documentation provide the evidence base for demonstrating compliance.
Deposit disputes, disrepair complaints and ombudsman referrals all require documented evidence. An independent report carries significantly more weight than an agent's internal notes or a landlord's verbal account. SPS reports are produced to be evidentially credible.
Every SPS report is produced following a visual, non-invasive inspection by J Simon Williams. Every report is independently authored, professionally structured, and GPS-verified. Ad hoc inspections and retainer arrangements are priced on application.
Report Type DM
A comprehensive room-by-room assessment of damp, condensation and mould across the property. Moisture meter readings taken throughout. Causes identified and documented. Risk level assigned per room and for the property overall.
Report Type HMO
A pre-licensing readiness check for Houses in Multiple Occupation. We assess the property against mandatory HMO licence requirements, identify every gap, and produce a prioritised action plan so you can resolve issues before a formal council inspection.
Report Type CR
An independent room-by-room condition assessment, suitable for dispute resolution, mid-tenancy checks, pre-tenancy baselines and insurance purposes. Each item rated Good, Fair or Poor. All findings photographed and timestamped.
Report Type RD
A portfolio-level compliance and risk assessment for landlords managing multiple properties. We review certificate status, conduct per-property risk profiles, and produce a consolidated risk document that gives you and your agent a clear picture of your exposure.
SPS is developing a secure, mobile-first client platform for retainer clients. The intention is to give agents and landlords a clearer way to track properties, reports and inspection activity in one place once the platform is released.
Every inspection photograph is automatically stamped with GPS coordinates, accuracy radius and timestamp - burned directly onto the image and recorded in the report. Proving on-site attendance is no longer a matter of trust.
The planned dashboard will give clients a clear view of properties, report status and historic inspection records in one place, without relying on email chains.
The platform is being designed for iPhone, iPad and browser access so report visibility and inspection history can be reviewed quickly in the field or from the office.
A structured request flow is planned so clients can submit inspection requirements directly through the platform once it launches.
Platform messaging is intended to provide a dated communication log alongside reports and inspection activity, giving clients a cleaner record of compliance actions.
The Client Platform is currently in development and is planned as a future benefit for retainer clients. It is not yet live or offered as a standalone product. View retainer options →
Our retainer programme gives letting agents and portfolio landlords consistent, professional compliance support tailored to portfolio size and operational need - with priority turnaround and planned client platform access once released. Retainer arrangements and ad hoc inspections are currently priced on application.
Essential
pricing on application
Ideal for agents managing up to 30 properties
Additional inspections: POA
Professional
pricing on application
Ideal for agents managing 30-100 properties
Additional inspections: POA
Portfolio
pricing on application
Ideal for agents managing 100+ properties
Additional commercial terms: POA
Retainer clients receive priority scheduling, faster turnaround, and future access to the SPS Client Platform once launched. The platform is still in development. Minimum 3-month initial term, then rolling monthly with 30 days notice. Pricing is provided on application. Contact us to discuss which tier suits your portfolio and to arrange a free onboarding call.
When a tenancy dispute escalates, a damp complaint reaches the ombudsman, or a local authority questions HMO compliance, the letting agent's documentation is the first thing scrutinised. Internal notes, verbal accounts and emails do not carry the weight of an independent inspection report.
Legislation now imposes fixed timescales for investigating and remediating reported damp and mould. Without an independent inspection on file, a landlord cannot demonstrate timely action.
Local authorities in South Wales are actively enforcing HMO licensing requirements. Civil penalties of up to £30,000 per property are available. A readiness inspection before formal assessment is essential risk management.
An internal inventory or check-out report prepared by the agent or landlord is routinely challenged in deposit adjudication. An independent SPS condition report changes the evidential picture entirely.
An independent inspection service you can recommend with confidence. Your landlords receive reports produced by someone with no interest in the outcome except accuracy.
A client portal that sets you apart. Retainer clients' landlords can log into the SPS platform to view their properties, track report status and download completed reports - a tangible value-add your competitors cannot offer.
Documentation that protects your agency as well as your landlords. An SPS report on file demonstrates that your agency took compliance seriously and engaged independent professional support.
A fixed monthly cost that removes the friction of ad hoc bookings. Retainer clients book through the portal. Reports are delivered to a guaranteed timescale. No invoicing delays, no per-job negotiations.
Coverage across your whole patch. SPS covers Swansea, Newport, Cardiff and surrounding areas across South Wales.
Use the booking form on this page or contact Simon directly. Retainer clients can submit requests through the client portal. Your property details are logged and a date confirmed, typically within 3-5 working days.
Simon attends the property and carries out a thorough visual inspection. GPS locks automatically to verify location. All findings are recorded room by room using the SPS guided survey platform. Photographs are GPS-stamped as they are taken.
The inspection data is compiled into a fully structured PDF report. Each report is reviewed and authorised by J Simon Williams before issue. Retainer clients receive reports within their guaranteed turnaround. Ad hoc reports within 5 working days.
Completed reports are available for instant download in the SPS Client Portal. Retainer clients' landlords can access their own property reports directly. Ad hoc clients receive reports by email. All reports are retained on file by SPS.
We had a damp complaint that had been going back and forth for months. Simon's report settled it in days. The clarity of the findings and the GPS-verified photographs meant there was nothing left to dispute. Every letting agent should have this service on retainer.
Our HMO pre-licensing inspection identified three issues we had genuinely missed. We resolved them all before the council's visit. Without that report, we would have faced enforcement action. The cost was insignificant compared to the risk we avoided.
Simon's independence is the whole point. Our landlords know the report isn't influenced by anyone's agenda. When a deposit dispute went to adjudication, the SPS condition report was the document that determined the outcome. We've used no one else since.
SPS - trading as Sustainable Property Solutions Ltd - was established to provide the kind of independent compliance and risk reporting that the South Wales lettings market was missing. Not a maintenance contractor with an interest in finding work. Not an estate agent with an interest in keeping clients happy. An independent professional with an interest in getting it right.
Every report produced by SPS is authored and authorised by J Simon Williams, Director. There are no subcontractors, no junior staff, no remote assessment. When you commission an SPS report, you know exactly who carried out the inspection and who stands behind the findings.
SPS operates across Swansea, Newport, Cardiff and South Wales - a deliberate choice. This is our patch. We know the housing stock, the local authority priorities, and the letting market. That local knowledge is an asset that a national reporting service cannot replicate.
We are fully insured for professional indemnity. Our reports are structured to be used - not filed and forgotten. They are evidentially credible, clearly written, and produced to a standard that holds up under scrutiny.
Every inspection and report is covered by professional indemnity insurance
SPS has no relationships with contractors, suppliers or service providers. Findings are independent
Every inspection is location-verified. Every photograph is stamped with coordinates and timestamp
Reports are produced to be credible in ombudsman referrals, deposit disputes and legal proceedings
Director · SPS
Simon established SPS to address a gap in the South Wales market for genuinely independent property compliance reporting. With direct experience of the challenges facing both letting agents and landlords in a tightening regulatory environment, Simon brings expertise in damp pathology, HMO compliance, and property risk documentation to every inspection.
Every SPS inspection is carried out personally by Simon. Clients deal directly with the person whose name is on the report.
Whether you need a single ad hoc inspection or want to explore the retainer programme, the best starting point is a direct conversation. Complete the form and Simon will respond personally - usually within one working day.
For urgent matters, please call or email directly. All communication is with Simon - there are no account managers, no call centres, no automated responses.